Customer Service
- Shipping & Delivery
- The website calculates it for you based on your order total. After you add an item to your shopping cart, you may calculate your shipping costs. Discreet Shipping: We assure your discretion and privacy by shipping every order in a non-descript plain box. You can trust that your order will be quickly processed and safely delivered. We ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.
- Privacy & Security
- At Sinful Dreamz, we consider personal information shared with us to be private and confidential. We request this information in order to process your orders, and to notify you on the status of your order. Sinful Dreamz does store your e-mail address so that we are be able to notify you of any new products, sales, etc…) Our policy is that we Absolutely do not share, sell or publish any information gathered from our customers. We want to make your shopping experience as private and pleasant as possible. As a service to our customers all orders are sent in plain discreet packaging to ensure your privacy.
We at Sinful Dreamz know that security is important to you, and as a result we have made protecting your information our primary priority. All transactions are via a Secure Server. All credit card transactions are encrypted using a Secure Socket Layer Protocol (SSL). These safeguards ensure that your credit card information remains encrypted throughout your ordering process. - Returns & Replacements
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If you are not satisfied with your purchase, may return all or part for an Exchange or Store Credit, less shipping and handling charges.
Returns must be made within 15 days of receiving your purchase. Returns must be in unused, unopened and original condition. Tags must not be removed. Due to the nature of our products, items that have been used or worn CANNOT be returned or exchanged. Novelties that have been removed from their original package may not returned for exchange or credit. They can only be returned fit he product is defective.
Items that are returned opened, without tags and in poor condition will not be accepted. Requests for store credit or exchanges must be submitted via e-mail to customerservice@fungaggifts.com
An RMA#(return authorization number) will be assigned. Any returns received without an RMA# will not be honored. - Ordering via Check / Faxing Orders
- For those of you who prefer to use check or money order, you may print your order and mail it along with your check or money order.(Click here for Mail Order Form)
Sinful Dreamz
PMB 354
20A NW Blvd.
Nashua, NH 03063
(Please staple check to your order)
Can I order by fax?
Order forms for faxing can be printed from our order forms page (MAIL/PHONE ORDERS) Please make certain that your credit card information is filled out correctly in the payment section.
Fax orders to: 1-908-634-2223